“Success for me would be a deeper appreciation for those attending that leadership, teams and employees are the strength of any supply chain. Process and Technology are the guardrails to keep the train on the tracks, however, people make the difference. You must have passion to work with teams through the supply chain to make it work effectively, as in most cases you are relying of multiple external organizations to source, produce, deliver, (rinse/repeat), in time for the next process, or step, to get to the end game. Every industry has it challenges, however, the supply chain should be a strategic advantage.” Karen West